Terms of Service

By accessing velomoveaccess.com you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

1. Products and Specifications

Velomove supplies and specifies electric swivel seats, wheelchair lifts and aluminum wheelchair ramps for vans, MPVs, sedans and buses. All technical specifications shown on the Site (load capacity, lift height, weight, dimensions) are nominal and may vary by vehicle application, installation environment and production batch.

2. Pricing and Quotations

Listed prices, where shown, are indicative and exclude installation, shipping, taxes and duties. Final pricing is confirmed by written quote from a Velomove sales engineer. Quotations are valid for 30 days unless otherwise stated.

3. Certifications

The SLIFT seat platform is type-approved under UNECE Regulation No. 10 (EMC), approval number E49*10R06/03*20011*00, covering SLIFT V1, V2, Plus+ and Plus only. The WL-D series wheelchair lifts hold CE marking technical file certificate 11/32300058, issued by LGAI/Applus (Notified Body 0370) in 2011 against Directives 2006/42/EC and 2004/108/EC; that certificate is an assessment of the technical file for the model list named in it, not an inspection of each unit, and a current Declaration of Conformity is required for the destination market. Both approvals are held by the manufacturing partner; neither is a whole-vehicle homologation, a seat-strength approval or a blanket certificate for the whole product range. We supply the certificate copies, the test-report reference, installation manuals and battery transport documents with the relevant shipments and on request. CE marking, UKCA, FMVSS, ADR and national registration rules vary by market; the buyer must identify the requirements that apply to the destination country before ordering. Market-specific approvals are confirmed per order.

4. Warranty

Standard warranty is 12 months from the date of delivery against manufacturing defects. Warranty does not cover damage from improper installation, misuse, modification, or use outside the rated specifications.

5. Intellectual Property

All product designs, photographs, technical drawings and trademarks on the Site are the property of Velomove or its licensors. Reproduction without written permission is prohibited.

6. Limitation of Liability

Velomove is not liable for indirect, incidental or consequential damages arising from the use of products purchased through the Site.

7. Governing Law

These terms are governed by the laws of the People’s Republic of China. Any disputes shall be submitted to the jurisdiction of the courts where Velomove is registered.

8. Order Acceptance and Payment

A quotation is an invitation to treat, not an offer. A binding contract arises only when we issue a written order confirmation or proforma invoice and receive the agreed deposit. Payment terms, currency, bank details and any credit arrangements are stated on that document. Prices exclude bank charges, withholding tax and import duties unless expressly included. We may decline or suspend an order where required information is incomplete, where export controls apply, or where payment has not cleared.

9. Shipping, Delivery and Risk

Lead times quoted on the Site are estimates calculated from the date of order confirmation and deposit, and may be extended for custom brackets, upholstery or force majeure events. Delivery terms follow the Incoterm stated in the order confirmation; where none is stated, goods are supplied ex works and risk passes to the buyer on collection by the carrier. The buyer is responsible for import clearance, duties, taxes and any local registration requirements. Inspect goods on arrival and notify us in writing of visible transit damage within seven days.

10. Installation and Vehicle Modification

Our products are supplied as components to be fitted by a competent converter or technician using the supplied manual and bracket drawing. Vehicle modification may affect the original manufacturer’s warranty, airbag systems, seating type approval and insurance cover. It is the buyer’s responsibility to verify that the conversion is permitted for the vehicle and to obtain any inspection or registration required in the country of use. We supply technical guidance but do not assume liability for workmanship performed by third parties.

11. Market Approvals and Homologation

The SLIFT seat platform is type-approved for electromagnetic compatibility under UNECE Regulation No. 10 (approval E49*10R06/03*20011*00), covering SLIFT V1, V2, Plus+ and Plus. That approval is held by the manufacturing partner and addresses electromagnetic compatibility only; it is not a blanket vehicle homologation. CE marking, UKCA, FMVSS, ADR compliance and national registration rules vary by market. The buyer must identify the requirements that apply to the destination country before ordering, and we will state in writing which documents we can supply. We make no representation that any product is legal for road use in a jurisdiction where the buyer has not obtained the necessary approval.

12. Returns, Warranty Claims and Spare Parts

Standard products may not be returned without our written authorisation; custom-built and vehicle-specific items are non-returnable unless defective. Warranty claims must include the unit serial number, a description of the fault and photographs or video evidence. Our obligation is limited, at our option, to repairing or replacing the defective component or refunding its value; removal, refitting and freight costs are excluded unless agreed. Wear parts, upholstery, batteries and consumables are covered only against manufacturing defects. Spare parts remain available after the warranty period at prevailing prices.

13. Force Majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, epidemics, war, civil unrest, sanctions, port closures, carrier failure, energy shortages or government action. The affected party shall notify the other promptly and resume performance as soon as practicable. If the disruption continues for more than 90 days, either party may cancel the affected order by written notice, without prejudice to payment for goods already delivered.

14. Severability and Entire Agreement

If any provision of these Terms is held unenforceable, the remaining provisions continue in full force. These Terms, together with the written quotation, order confirmation and any signed technical specification, constitute the entire agreement between the parties and supersede prior discussions, catalogue descriptions and marketing claims. No variation is effective unless agreed in writing. Our failure to enforce a provision is not a waiver of it. Headings are for convenience only.

15. Contact

Velomove — Sales & Legal
Email: legal@velomoveaccess.com